Privacy Policy

Introduction

3ADVANCE LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our services.

We are a Limited Liability Company registered in Virginia, United States, with EIN 27-2960437. Our registered address is 18 S Pershing Dr, Arlington, VA 22204.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide when you:

• Fill out contact forms on our website
• Request a quote or consultation
• Subscribe to our communications
• Engage us for professional services

This information may include:

• Name and contact information (email, phone, address)
• Company name and job title
• Project requirements and business needs
• Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect:

• IP address and geographic location (country/region)
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website or source
• Interaction with forms and buttons

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience. Please see our Cookie Policy for detailed information about the cookies we use.

How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To respond to inquiries, provide quotes, and deliver IT consulting and development services
• Communication: To send you information about our services and respond to your requests
• Website Improvement: To analyze website usage and improve user experience
• Marketing: To show relevant content and advertisements (with your consent)
• Legal Compliance: To meet legal and regulatory requirements

Who Has Access to Your Data

Internal Access

Access to personal data is limited to employees and contractors who need it to perform their job duties. All personnel with data access are bound by confidentiality agreements.

Third-Party Service Providers

We may share data with trusted third parties who assist in our operations:

• Hosting Providers: Companies that host our website and data (e.g., cloud infrastructure providers)
• Analytics Providers: Services that help us understand website usage (e.g., Google Analytics)
• Communication Tools: Email and form submission services (e.g., FormSubmit)
• Marketing Platforms: Advertising platforms (e.g., Google Ads, Microsoft Ads) - only with your consent

These providers are contractually obligated to protect your data and use it only for the purposes we specify.

Legal Requirements

We may disclose your information if required by law, court order, or governmental regulation, or to protect our rights and safety.

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

• Prospective client data: 3 years from last interaction
• Active client data: Duration of business relationship plus 7 years
• Website analytics: 26 months for individual data; aggregated data indefinitely
• Cookie data: Up to 1 year for persistent cookies; session cookies expire on browser close

Your Rights

Depending on your location, you may have the following rights:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your personal data
• Portability: Receive your data in a portable format
• Objection: Object to certain processing activities
• Restriction: Request limited processing of your data

To exercise these rights, contact us at help@3advancellc.com or call +1 (413) 479-1698.

How to Delete Your Data

To request deletion of your personal data:

1. Send an email to help@3advancellc.com with "Data Deletion Request" in the subject line
2. Include your name and any identifying information (email used, phone number)
3. We will process your request within 30 days and confirm deletion

Note: Some data may be retained for legal compliance, legitimate business purposes, or to protect against fraud.

Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected such data, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy periodically. The "Last Updated" date at the top reflects the most recent revision. Continued use of our website constitutes acceptance of any changes.

Contact the Data Owner

For questions about this Privacy Policy or our data practices, contact: